Privacy policy
Kinjon (“Kinjon”, “we”, “us”) is a health records service at kinjon.app with companion mobile apps. This policy explains what we collect, why, who we share it with, and how you can get it back or delete it.
What we collect
- Account details — your name and email address. If you sign in with Google or Facebook, we receive your name, email address and profile ID from them. We ask only for the basic profile and email; we never receive your password or your contacts, posts or friends.
- Health records you add — photos and scans of prescriptions, test reports, receipts and discharge summaries, and the information read from them or typed by you: medicines, doses, schedules, test results, doctors and follow-up dates, for yourself and for the family members whose records you keep.
- App data — reminder settings, whether a dose was taken or skipped, and the devices you pair to your account.
- Payment details — plans are paid on the web through our payment processor. We receive the result of the payment, not your card or mobile wallet PIN.
- Technical data — error reports and basic logs needed to keep the service working. Error reports are scrubbed of personal data and we do not store IP addresses in them.
We do not use advertising trackers or analytics that follow you across other apps and websites.
How we use it
- To provide the service: store your records, read documents you photograph, create schedules and send reminders.
- To sign you in and keep your account secure.
- To send service emails such as reminders and billing notices. Emails never contain medical details.
- To fix problems and improve how accurately documents are read.
We never sell your data and never use your health records for advertising.
Who can see your records
Only you, the account owner. In family mode the owner sees the records of every family member they manage. Kinjon staff do not view your records unless you ask for help and approve access for that support case; every such access is logged. A doctor sees your records only through a time-limited link that you create.
Who we share data with
We use a small number of service providers who process data only on our instructions: hosting and storage, email delivery, push notifications (Google Firebase), error reporting, sign-in with Google or Facebook (only if you choose it), document reading, and payment processing. We share with authorities only when the law requires it.
How we protect it
Data is encrypted in transit and at rest. Each profile’s records are encrypted with their own key, so when a profile is deleted its key is destroyed and its data in backups becomes unreadable.
Your choices and rights
- Export — download all your data (PDF summaries, original files and a machine-readable copy) at any time, on every plan.
- Correct — edit any record in the app.
- Delete — delete your account from the app or the web. Deletion is permanent after a 30-day grace period. See how to delete your data.
- Disconnect Google or Facebook — you can remove Kinjon’s access from your Google or Facebook account settings at any time.
Children
Accounts are for adults. A parent or guardian may keep a child’s records as a family member in their own account.
Changes
If we change this policy in a way that matters, we will tell you by email or in the app before the change takes effect.
Contact
Email support@kinjon.app.